Watching companies having to interact with customers and potential customers or run the risk of being internet hated-on has been interesting. Sites like Consumerist make it so one bad interaction with the public can be forever etched into Google Search Results.
One of my favorite things is when companies are really nice without having to be. [...]

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So, I’ve been active on Twitter for an entire 50 days now. What’s that in Twitter years? And being the old Twitter salt I now am, I am entitled to list my top Twitter pet peeves. So here they are, not in any order of importance.

Excessively Retweeting Yourself: “In case you missed it.” I [...]

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And with a VA, you’ll have more time to nip out to Starbucks. This article, via the Examiner, goes through some more basics of finding and using a VA.
My favorite points from the article, quoted below, address the versatility of a Virtual Assistant versus having on-site staff.
I will admit that previously visions of Sci-Fi men [...]

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Interesting piece on Web Worker Daily on how smart talent is adapting hard and fast to the changing economy and career trajectory they inevitably face. This post dubs the phenomenon “Giganomics.”
Most of the web workers I know tend to be college educated people with reasonably good incomes, and I suspect that most of the people [...]

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I see this a lot, in real life and online. There’s a local hair salon with a ridiculous name. I won’t mention it for obvious reasons, but every time I pass it, I think about how silly the name is. That, and their “Grand Opening” sign was misspelled and displayed for months.
While I was skimming [...]

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I’m still amazed corporations aren’t luring top talent like this in droves- staffing firms can serve a purpose, but focused virtual workers and virtual assistants are infinitely more economical for big and small companies in this economic flux period. And, as the writer below keenly observes, perhaps when the dust settles we’ll all be left [...]

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“I had an admin assistant that wasn’t doing a very good job and wasn’t working fast enough,” Lee recalls. “To take on other projects, I needed to find other resources.”
So she started e-mailing out work for the GlobeTask team to do – PowerPoint presentations, online research requests, weekly reports on Web traffic, and a laundry [...]

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Via Lifehacker, this handy post on making the most of your indie business expenses lists several tax tips to boost your yearly net. Don’t forget to write off your Virtual Assistant! (Via Lifehacker.)
Virtual assistants and other freelancers
You’ll want an invoice from whoever you work with, as well as a record of when you paid the [...]

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“She can work as much as I need her to and I can focus on being in front of clients rather than putting together a mailing or database,” Trull said. “It enabled me to take my business to the next level without having to hire an employee.”

via WISCONSIN STATE JOURNAL.
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Via Tess at the VAF comes this article about Virtual Assistants and small business.

For small businesses that are drowning in paperwork or administrative tasks, the traditional choice has been to hire a part-time or full-time assistant, or else slog through unassisted. But in these work-from-home days of the Internet, there’s a third option: hiring a [...]

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Via JK Virtual Office Resources, a cautionary tale for the internet age about the power of good and bad internet attention and your brand. Background: Motrin created some ads that unintentionally portrayed mothers in a less than flattering light. From the article, some key points:
…outraged mums, furious at the suggestion that their babies were a [...]

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Well, this is cool. Anyone who has quietly gone crazy navigating a phone tree that needs serious pruning knows how frustrating blind waiting can be. (Is this going to be five minutes or five hours?!?)
Bank of America has been using Twitter to help customers more thoroughly and expeditiously. If Bank of America can use that [...]

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